Terms of Use

Your Acceptance of These Terms of Use

These Terms of Use apply to all users of the online and mobile web site and other applications and platforms (collectively, the “Site”) owned and or operated by Universal Cleaning And Maintenance Services LLC and its affiliates and franchisees. By using this Site, you are agreeing to comply with and be bound by these Terms of Use. If you do not agree to these Terms of Use, you may not access or use this Site.

Your Acceptance of Our Privacy Policy

By agreeing to these Terms of Use, you agree to the terms of our Privacy Policy, which is expressly incorporated herein. Before using this Site, please carefully review our Privacy Policy. All information provided to us because of your use of this Site will be handled in accordance with our Privacy Policy. To the extent there are inconsistencies between these Terms of Use and our Privacy Policy, these Terms of Use control. You agree that you are more than 18 years of age, an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into these Terms of Use, and to abide by and comply with these Terms of Use. The Site is not intended to be used by, or targeted to, anyone under the age of 13 years old. You must be at least 13 years old to use the Site.

Your Consent to Other Agreements

When you sign up to use a special feature of this Site, you may be asked to agree to special terms governing your use of the special feature. In such cases, you may be asked to expressly consent to the special terms, for example, by checking a box or clicking on a button marked “I agree.” This type of agreement is known as a “click-through” agreement.

If any of the terms of the click-through agreement are different than the terms of these Terms of Use, the terms of the click-through agreement will supplement or amend this these Terms of Use, but only with respect to the matters governed by the click-through agreement.

Ownership of This Site and Its Content

This Site, including all its Content are protected under applicable intellectual property and other laws, including without limitation the laws of the United States, foreign laws, and international conventions. All Content and intellectual property rights therein are owned by Neighborly Company and its affiliates or the material is included with the permission of the rights owner and is protected pursuant to applicable copyright and trademark laws.

The presence of any Content on this Site does not constitute a waiver of any right in such Content. You will not attempt to and do not acquire ownership rights to any such Content viewed through this Site. Except as otherwise provided herein, none of this Content may be used, copied, reproduced, distributed, republished, downloaded, modified, displayed, posted, or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without our express prior written permission.

Trademarks

Universal names and logos (including, Universal Cleaning And Maintenance Services LLC®), all product and service names, all graphics, all button icons, and all trademarks, service marks and logos appearing within this Site, unless otherwise noted, are trademarks (whether registered or not), service marks and/or trade dress of UCAMSLLC (“UCAMSLLC Marks”).

All other trademarks, product names, company names, logos, service marks and/or trade dress mentioned, displayed, cited, or otherwise indicated within this Site are the property of their respective owners. You are not authorized to display or use Ucamsllc Marks in any manner without our prior written permission. You are not authorized to display or use trademarks, product names, company names, logos, service marks, and/or trade dress of other owners featured within this Site without the prior written permission of such owners.

The use or misuse of Ucamsllc Marks or other trademarks, product names, company names, logos, service marks, and/or trade dress or any other materials contained herein, except as permitted herein, is expressly prohibited.

Your Access

Ucamsllc hereby grants you permission to use the Site solely for noncommercial and personal use, provided that you: (i) comply with these Terms of Use; (ii) use the Site for lawful and permitted purposes; (iii) do not modify, copy, or distribute the Site or Content, including on any network, computer, or broadcast in any media; (iv) you retain any and all copyright and other proprietary notices contained in the Site or Content; and (v) do not disable or interfere with any security features of the Site.

Responsibility For User-Generated Content Posted on or Through This Site

You are responsible for User-Generated Content that you post. Under no circumstances will we be liable in any way for any UGC.

This means that you, not Ucamsllc, are entirely responsible for all UGC that you post and that you can be held personally liable for comments that are defamatory, obscene, or libelous, or that violate these Terms of Use, an obligation of confidentiality, or the rights of others. You represent and warrant that for all UGC: (i) you own or have all necessary rights, licenses, and permissions to use and grant Ucamsllc authority to use all intellectual property or proprietary rights therein; and (ii) you have the appropriate consent and permission of each identifiable individual in the UGC to use their name, image, and likeness.

Because we do not control the UGC posted on or through this Site, we cannot and do not warrant or guarantee the truthfulness, integrity, suitability, or quality of that UGC. You also agree and understand that by accessing this Site, you may encounter UGC that you may consider to be objectionable. We have no responsibility for any UGC, including without limitation any errors or omissions therein. By submitting any personal information onto this website, you automatically agree to our personal info use policy.

We are not liable for any loss or damage of any kind you may claim was incurred because of the use of any UGC posted, emailed, transmitted, or otherwise made available on or through this Site. The UGC posted on or through this Site expresses the personal opinions of the individuals who posted it and does not necessarily reflect the views of Neighborly or any person or entity associated with Ucamsllc.

You own User-Generated Content, but we may use it. You understand that whether or not UGC is published, we do not guarantee any confidentiality with respect to any UGC. You own the copyright in any original UGC you post. We do not claim any copyrights in UGC.

However, by using this Site you are granting us and our subsidiaries, affiliates, successors and assigns, a nonexclusive, fully paid, worldwide, perpetual, irrevocable, royalty-free, transferable license (with the right to sublicense through unlimited levels of sublicensees) to use, copy, modify, distribute, publicly display and perform, publish, transmit, remove, retain repurpose, and commercialize UGC you post in any and all media or form of communication whether now existing or hereafter developed, without obtaining additional consent, without restriction, notification, or attribution, and without compensating you in any way, and to authorize others to do the same.

For this reason, we ask that you not post any UGC that you do not wish to license to us, including any photographs, videos, confidential information, or product ideas.

We may disclose and/or remove User-Generated Content. Ucamsllc has certain rights. We have the right (but do not assume the obligation) to:

  • monitor all UGC
  • require that you avoid certain subjects.
  • remove or block any UGC at any time without notice at our sole and absolute discretion.
  • disclose any UGC and the identity of the user who posted it in response to a subpoena or whenever we believe that disclosure is appropriate to comply with the law or a court order, to prevent or investigate a possible crime or other violation of law, to protect the rights of Ucamsllc or others, or to enforce these Terms of Use, and
  • terminate your access to and use of this Site, or to modify, edit or block your transmissions thereto in our sole discretion.

You agree that our exercise of such discretion shall not render us the owners of UGC you post, and that you will retain ownership thereof as described above.

Restrictions on User-Generated Content. It is a condition of these Terms of Use that you do not:

  • upload, post, transmit or otherwise make available:
    • any UGC that is unlawful, harmful, hateful, threatening, abusive, harassing, libelous, defamatory, obscene, vulgar, pornographic, profane, racially disparaging, indecent, or invasive of another’s privacy.
    • any UGC that constitutes or encourages activity illegal under criminal or civil law.
    • any UGC that is false, misleading, or fraudulent.
    • any UGC that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements).
    • any UGC that violates or infringes upon the rights of others, including UGC which violates the patent rights, copyrights, trademark rights, privacy rights, publicity rights, trade secret rights, confidentiality rights, contract rights, or any other rights of any individual, living or deceased, or any legal entity.
    • any UGC that contains the image, name, or likeness of anyone other than yourself, unless (i) that person is at least eighteen years old, and you have first obtained his/her express written permission or (ii) that person is under eighteen years old but you are his/her parent or legal guardian.
    • any request for or solicitation of any personal or private information from any individual.
    • any request for or solicitation of money, goods, or services for private gain.
    • any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment, or
    • any UGC that contains advertising, promotions, or marketing, or which otherwise has a commercial purpose.
  • impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity, or
  • violate any local, state, national or international law, rule, or regulation.

By posting User-Generated Content, you represent and warrant that (i) you own or otherwise control all of the rights to the UGC and have the right to grant the license set forth in these Terms of Use; (ii) the UGC is accurate, and (iii) you have read, understood, and your UGC fully complies with these Terms of Use and applicable laws and will not cause injury to any person or entity.